QUALITY POLICY
QUALITY POLICY
Rolleri Holding
Rolleri Holding S.p.A. recognises that being chosen and appreciated by customers means relationships, reliability, efficiency, quality and performance.
QUALITY POLICY
THE TARGETS THAT ROLLERI HOLDING S.P.A. ASSIGNS TO ITS SUBSIDIARIES ARE:
- To understand customers’ and other parties’ needs and expectations;
- To offer customers their problem-solving abilities to meet customers’ needs;
- To take care of the activities and tasks assigned in a responsible way and consider a colleague who is waiting for an answer like a customer and a colleague whom you are waiting for an answer from as a supplier;
- To identify always precisely offer value and quality level expected and recognised by customers;
- To keep always one’s own knowledge up to date in order to give customers state-of-the-art solutions;
QUALITY POLICY
THE TARGETS THAT ROLLERI HOLDING S.P.A. ASSIGNS TO ITS SUBSIDIARIES ARE:
- To strive for technological innovation;
- To manage the available resources efficiently in order to support investments;
- To manufacture high-quality products without defects
- Do design complete technical solutions to meet customers’ needs and expectations
- To improve brand image
QUALITY POLICY
IN CARRYING OUT ITS MISSION, ROLLERI HOLDING IS COMMITTED TO ENSURING THAT ITS SUBSIDIARIES:
- Send customers valuable offers and order confirmations for products and services corresponding to contract specifications; work with transparency and show reliability; ensure quality to competitive prices thanks to costs analysis and control;
- Cooperate effectively with suppliers to make sure that product features and services needed meet customers’ requirements;
- Encourage employees to improve their professionality and responsibility in order to guarantee effective and serene cooperation and a healthy, safe and satisfying workplace.